Customer Success Stories

Customers across asset intensive industries have already demonstrated that SOS TM and RCM Turbo TM deliver measurable, repeatable improvements in reliability, cost control, and decision quality. Below are featured organisations where these methodologies helped them cut unplanned downtime, streamline maintenance workloads, and strengthen the consistency of engineering decisions. By applying structured, business based processes rather than intuition or legacy habits, teams have been able to prioritise the right work, eliminate low value tasks, and build a more resilient maintenance culture.
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Customer Success Stories

Customers across asset intensive industries have already demonstrated that SOS TM and RCM Turbo TM deliver measurable, repeatable improvements in reliability, cost control, and decision quality. Below are featured organisations where these methodologies helped them cut unplanned downtime, streamline maintenance workloads, and strengthen the consistency of engineering decisions. By applying structured, business based processes rather than intuition or legacy habits, teams have been able to prioritise the right work, eliminate low value tasks, and build a more resilient maintenance culture.

Aluminium Bahrain

​Dedicated implementation of RCM Turbo over a three month period Completed assessment of 75% of plant Outcomes included 40% reduction in overall maintenance costs Increased plant reliability

Colorado Power

One Month pilot on Coal Handling plant Outcomes included 56% reduction in planned maintenance costs 20 major systems completed in 18 months SOS use in one power station resulted in reduction of $ 4million

Delta Electricity

SOS applied to manufacturers’ spares lists worth $900,000 (dry ash plant) Optimised list using SOS less than $90,000

Detroit Edison

Fermi 2 Nuclear Plant - reduced spares inventory by $15million $9.5 million directly attributable to SOS

Hydro Quebec

SOS applied to spares lists for new high voltage transmission equipment Immediate saving - $795,000 Total list $2.2million

Lemington Coal

Value of spares assessed using SOS - $2.2 million 2,119 items assessed Value of net reductions $ 504,000 22.9% reduction while optimising

Rohm & Haas

SOS project in one salt mine resulted in spares reduction while optimizing in excess of $US600,000

Moura Mine

RCM Turbo applied to Coal Handling Plant Outcomes included annualised benefits totalling $1.5million New equipment designs Removal of ineffective maintenance tasks

Newcrest Telfer Mine

SOS applied to manufacturers’ spares lists during RCM Turbo implementation Immediate benefits, one site, one list over $94,000

NZ Aluminium Smelters

SOS applied to spares list for new pot line Immediate benefit - $700,000 savings on list worth $1.4million

Pacificorp Generation

Used SOS to reduce generation spares from $68million to $54million $14million benefit

Portland Aluminium

SOS directly responsible for spares optimisations valued at $1million Original value $5.7million total reduction 33%

Proton Malaysia

Value of spares assessed using SOS $1.98million Optimised reductions $807,000 40% improvement

Pt. Waratah Coal

Applied RCM Turbo to their conveying systems as part of a pilot Implemented outcomes immediately After 12 months, achieved virtual elimination of breakdowns

Queensland Nickel

SOS used for optimisation of fast moving items - Min/Max levels Slow moving items - cost/risk assessment Redundant items identified 55.7% of stock optimised for 10.8% identified reduction in store $ value.

Queensland Nitrates

When a greenfield site - new spares lists totalled $2.49million SOS optimized lists valued at $ 1.25 million Saving $ 1.24 million Acquired RCM Turbo in 2018

Snowy Mountains Hydro

Using RCM Turbo reduced routine planned maintenance costs by 30% Reduction in maintenance costs for generation assets - 25% Increased generation availability Initial exercise at Murray 2 Station - eight months duration

St Ives Gold Mine

SOS applied to manufacturers’ spares lists Immediate benefits, one site, one list over $120,000

Tampa Electric

SOS applied to 450 items over $100 Total value of these $ 434,000 Net reduction $ 217,245 50% reduction after increases of $7,300

Tarong Coal

RCM Turbo applied to dragline Outcomes included reduction of 4000 hours in maintenance manhours Direct labor cost savings $350,000 SOS applied to dragline spares Outcome - reduction in total spares inventory of $1,500,000 Annual improvement $450,000 Indirect additional savings $ 250,000

Tarong Energy

World record continuous operation of Generation Unit 2 - during 2001 RCM Turbo recognised in Tarong Energy’s Annual Report

Tennessee Valley

Authority

Using SOS as part of a five year plan to reduce overall spares by $100 million At the beginning of year 5, accumulated reductions exceeded $94 million

Tioxide Malaysia

Results from pilot - 223 items assessed using SOS Value of spares assessed - R3,226,000 Value of spares reductions - R 617,000 19% reduction

Water Corporation WA

Statewide implementation of RCM Turbo Quantified benefits exceeding $2 million Special case of Kununurra Dam - improvements worth $700,000 in that one site alone

Weyerhaeuser Timber

Established standard interval for review of MTBF’s and revisions of PM inspections. Increased maintenance uptime from 85% to 98% consistently. Increased utilization from 60% to 82% consistently. Reduced maintenance overtime from 20% to 11% consistently.